Contact Lens Return Policies

• All return producats will be subject to exchange only. 
• All products must be returned in original unopened packaging.
• All products must be returned with a copy of the original invoice.
• Open disposable products will not be accepted for exchange. Defective blisters will be replaced with samples.
• All contact lenses must be returned within 30 days of original invoice date.  
• Discontinued and/or expired lenses will not be accepted for credit or exchange.
• Primaryecp.com will not assume responsibility for lenses returned for credit via a non-traceable delivery service. For your protection please send returns via a service through which you can obtain proof of delivery, we recommend USPS Priority Mail Service.

If you are unsure how to proceed with your return please contact 866-633-3536.